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The Adorned

Refund policy

Refund & Returns Policy

Last Updated: August 28, 2026

Thank you for shopping with The Adorned!
We want you to absolutely love your purchase. If something isn’t quite right, we’re here to help.


1. Returns & Exchanges

We accept returns or exchanges on eligible clothing items within 7 days of delivery.

To be eligible, items must be:

  • Unworn, unwashed, and free of odors, stains, or pet hair

  • In original condition with all tags attached

  • Returned in original packaging

Special Conditions:

  • Influencer merchandise: Size exchanges are accepted within 7 days, but influencer merch is non-refundable.

  • Defective, damaged, or incorrect items: Contact us within 7 days of delivery for a prepaid return label and full refund or replacement.

Non-Returnable Items:

  • Worn, washed, damaged, or altered items

  • Undergarments, swimwear, bodysuits, or other intimate apparel (for hygiene reasons)

  • Sale, clearance, or final sale items (ALL SALE ITEMS ARE FINAL SALE)

  • Custom, made-to-order, or personalized products (including embroidery, print designs, or custom sizes)

 

 

2. Refunds

  • Approved returns will be refunded to your original payment method.

  • Original shipping costs are non-refundable.

  • Customers are responsible for return shipping costs unless the return is due to a defect, damage, or our error.

  • Please allow 5–10 business days for your refund to be processed after we receive and inspect your return.

 

 

3. Return Shipping

  • If returning an item worth over $75, we recommend using a trackable service or purchasing shipping insurance.

  • We cannot guarantee receipt of returned items without proof of delivery.

 

 

4. How to Start a Return

  1. Follow the instructions on the exchange/return card included in your package (if provided).

  2. Or email us at support@bechosenclothing.com with your order number, reason for return, and photos (if applicable). Please include “Return” in your subject line.

  3. Once approved, we’ll send you detailed return instructions.

  4. Package the item securely and ship it to the provided return address.

  5. You’ll be notified by email when your return is received and processed.

 

 

5. Late or Missing Refunds

If you haven’t received your refund within 10 business days after approval:

  • Check your bank account again

  • Contact your credit card company or bank (processing times may vary)

  • If you’ve done this and still haven’t received it, please contact us at theadornedshop@gmail.com

 

 

6. Contact Us

For any questions about our Return & Refund Policy, please reach out:

The Adorned
 📧 theadornedshop@gmail.com
 📞 [512-766-7891‬]